FAQs

General Q&As

What Methods of Payment are accepted?

Currently We accepts the these forms of payment: Visa, America Express, MasterCard, Discover, Pay Pal and Amazon Pay. 

Where are Diamond Elite products made?

All of our Health & Skin Care  products are made in our FDA-approved facility in the U.S.

Are your products tested on animals?

Absolutely not. At Diamond Elite, we care about animals and the environment. We are huge cruelty-free advocates for animals and do not support animal testing.

Are your products gluten-free?

Our products do not contain gluten. However, Please consult with a doctor in general before using any product if you have a severe health condition or allergy.

Do your products contain alcohol, sulfates, PABAs, or parabens?

None of our products contain none of these harsh chemicals and we take great pride in that. Our focus is to provide all-natural and organic products, without the use of harsh chemicals.

I have been diagnosed with [any medical condition] and I am taking [any prescription medication or nutritional supplement]. Can I use [any nutritional supplement]?

We cannot answer these questions. We do not have a medical doctor on staff, nor would one want to give medical advice through e-mail or over the phone. Please consult a physician. A medical doctor who is familiar with your current medical situation can meet with you in person to give advice about what interactions may exist between a combination of medical conditions, drugs and nutritional supplements and make recommendations for your specific situation.

Shipping  Q&As

How Much shipping Cost is in US?

We offer 100% FREE Shipping in the US.

Do you provide international shipping?

Yes, We provide international shipping.

Where can I track my order?

Once your order has shipped, you will receive a Shipment Confirmation email. This email will contain your tracking number as well as a link to track your package.

What are your delivery options?

If Standard or free shipping is selected, your order will ship with in 2 business days. However orders placed before 3 PM (EST) Shipped same business day. We have very quick service to ensure prompt delivery.

How much is the shipping cost for an order shipped to Outside of United States?

Shipping charges on international and other orders not within the United States are based on the destination and the weight of the package. In order to determine the shipping cost, register for an account, then place items in the cart. However, Our Shipping rates are lowest rates with quick delivery service to ensure customer's 100% satisfaction 

Is [any product] legal to import into my country?

We do not know. Check with your country's Customs office or other drug control agency for information regarding importing ANY product.

Returns

How do I return an item?

You must call or email us to obtain pre-authorization before returning any items. We have a 100% money back guarantee on all items to ensure 100% satisfaction  To read our full return policy, visit our Return Policy Page.

I own a gym/store and would like to carry some of your products. Do I get a discount?

Yes, We sell to many personal trainers, gyms, doctor's offices and organizations. To qualify for an additional 10% discount, you must order a minimum $250 at a time. But Please Contact Us first to get your 10% discount before placing your bulk order. We will consider higher discounts for much larger orders on an individual basis.

If You Have Any Further Question, Please Contact Us